My Child Is Afraid of the Dentist: How to Help
What to tell your child before the visit, which words to avoid, and how get-to-know-us visits help kids lose their fear of the dentist without forcing it.
Written by the team of Dr. Jesara López · Dental Surgeon (UABC) · Mexicali, B.C.
Updated:
A child’s fear of the dentist fades best when nobody forces it. What works most is a get-to-know-us visit: your child explores the office and the instruments through play first, with no procedures. Most kids get over their fear in one or two visits. At home, how you talk about the appointment matters a lot — calmly, with no threats, and without sharing your own bad experiences.
Why kids are afraid of the dentist
It’s rarely because of something that happened in the chair. More often it’s:
- The unknown: bright lights, a moving chair, odd sounds and people in masks.
- What they hear at home: “they’re going to give you a shot,” “it really hurt me.”
- The dentist as a threat: “if you don’t brush, I’m taking you to the dentist.”
- A bad first experience, especially if the first visit was for a toothache.
Knowing where the fear comes from helps you choose how to prepare.
How a get-to-know-us visit works
On the first visit, the goal isn’t treatment — it’s for your child to leave wanting to come back. Here’s how we do it:
- Exploring the room: the chair that goes up and down, the light, the office.
- Meeting the tools through play: the little mirror, the air, the water. Your child can see and touch them first.
- An unhurried look at the teeth, only if your child is willing, with no surprise procedures.
- A plan for parents: what we found and what’s worth doing, with clear priorities.
If treatment is needed afterward, visits are short and positive, at your child’s pace.
What to say before the appointment
Helpful:
- Tell them ahead of time, simply: “We’re going so they can count your teeth and clean them.”
- Keep your tone relaxed, like it’s a normal errand.
- Read a picture book or watch a kids’ video about going to the dentist.
- Play “count the teeth” at home with a hand mirror.
- Book at a time when your child isn’t tired or hungry.
Better to avoid:
- Words like shot, needle, hurt, blood or “it won’t hurt.” Hearing “it won’t hurt” makes kids think about pain.
- Using the dentist as a threat or punishment.
- Sharing your own bad dentist stories in front of them.
- Promising a reward before the visit. Celebrate the effort afterward instead.
How to prepare, by age
Ages 2 to 3. Long explanations don’t help yet; routine does. Let them watch you brush, play “open wide like a lion,” and keep the visit short. Book a time of day when they’re usually in a good mood. A few tears are normal and don’t mean the visit went badly.
Ages 4 to 6. Stories work well now. A picture book about the dentist, or a pretend check-up for a stuffed animal at home, goes a long way. Explain what will happen in two or three sentences: “They’ll count your teeth, clean them with a tickly little brush and show you a tiny mirror.” Let them bring a favorite toy.
Age 7 and up. Older kids ask questions — answer honestly, without scary details. If the fear comes from something that happened before, listen, and tell us when you book. A sense of control helps at this age: for example, agreeing on a hand signal with our pediatric dentist to ask for a break.
If you’re nervous about the dentist too
Kids read their parents closely. If dental visits make you anxious, try not to let it show: breathe, speak softly and let our pediatric dentist lead the conversation with your child. If that feels too hard, another trusted adult might be the better companion that day.
When there’s pain and it can’t wait
If your child has strong pain, a bump on the gum or a swollen face, don’t wait for the fear to pass — message us so we can see them soon. In those cases our pediatric dentist takes care of the urgent part first, explaining each step calmly, and the rest of the plan is left for relaxed visits later.
Before any visit with numbing, check our pre-anesthesia instructions.
What helps most: don’t wait for a toothache
The best time for a first visit is before there’s a problem — ideally by age 1 or when the first tooth comes in, then every 6 months. That way your child meets us on a calm day, not an emergency. We explain it in your child’s first dental visit.
If the check-up turns up cavities, read cavities in baby teeth: how they’re treated.
Coming from Calexico or the Imperial Valley
About one in four of our pediatric appointments in 2026 were for families with a US phone number. We’re about 3 miles from the downtown Calexico crossing, on Pacific time like Calexico. A few tips for the trip:
- Leave extra time for the border line so you don’t arrive rushed — a hurried child is a more nervous child.
- Bring a snack and a favorite toy for the wait, and plan the visit away from nap time.
- Message us on WhatsApp at +52 686 203 1211 (same number from the US; our front desk replies in English) and mention that your child is anxious.
At our office in Mexicali
- Kids are seen by our pediatric dentists, Dr. Alicia Ojeda and Dr. Nashla Ruiz. We see children from age 2.
- From January to September 2026 we saw 52 children, most of them between 3 and 9 years old.
- When you book, tell us if your child is scared or had a bad experience, so we can start with a get-to-know-us visit.
- Your appointment confirmation includes a link to fill out the health history on your phone — no paperwork with a toddler on your lap.
- Pay in pesos or US dollars, cash or card. We’re open Monday to Saturday. Reference prices are on our price list.
See how we work on our pediatric dentist in Mexicali page.
Frequently asked questions
Should I keep the visit a surprise until we get there?
No — surprises tend to backfire. Tell your child the same day or the day before, in simple, calm words, without too many details.
Can I promise a reward if they behave?
It's better to celebrate the effort afterward, with no strings attached. Promising a reward beforehand signals that something hard is coming that has to be endured.
My child had a bad experience with another dentist. Can we start over?
Yes. Tell us what happened when you book, so our pediatric dentist knows what to watch for and can start with a visit just to get to know the office.
What if my child cries during the visit?
That's normal, especially for little ones, and it doesn't mean the visit went badly. Our pediatric dentist goes at your child's pace, and if it isn't the right moment, it waits for the next visit.
We're coming from the US. Is it worth the trip for a first visit that's mostly getting to know the office?
Many families pair it with the first cleaning ($900 MXN (≈ USD 55)) or an exam, so the trip also gives you a written plan. If your child is very anxious, starting slow usually saves time later.
